Collection and use of Data
We may collect different personal information with only one purpose – to improve the quality of our service and maximize the satisfaction of our customers. The Data may include but is not limited to name, date of birth, marital status, home address, mail address, phone number, allergies, taste preferences, and some others. The update of your personal information is your own responsibility. We do not intend to collect any information of people bellow 18 years old.
We may use your Data for the following purposes:
1) identity verification
2) for our Clubhouse section where your dashboard will be visible only to you and our designated staff
3) for sales analysis and operation management
4) communications with you
5) direct marketing, promotions and advertising of our products and products of our affiliated companies and third party contractors (you have the right to unsubscribe from our promo letters)
6) orders and payments procession
Storage and Disclosure of Data
You accept, agree and allow us to collect, use and disclose this information to:
1) our employees or employees of our contractors providing special customer oriented service for us, or outsource telecommunication centers or other administrative and financial institutions
2) anyone to whom Big Grains is obliged to disclose the Data according to the law
Your Right to Access Personal Data
Address: 61 Parkes Street, Jordan, Hong Kong
We reserve the right to charge you a reasonable fee for the processing of any data access request.
Security of Data
Big Grains Limited use the contemporary technologies for protecting all personal information, however, we can not guarantee you the full security due to potential actions of third parties.